Privacy Policy

Mentholatum Limited Privacy Policy & Website Terms

Introduction

Location and Registration: Mentholatum Limited ("Mentholatum Company") is situated at 1 Redwood Street, Peel Park Campus, East Kilbride, G74 5PE, Scotland, United Kingdom. It is registered in England under number 197071.

Data Privacy

Data Controller: Mentholatum Ltd is responsible for your personal data. We deeply value your privacy.

Data Collection

We gather: - Types of information you submit via enquiry forms on our website, such as your name, email, contact details, and the nature of your enquiry - Traffic, location, and other metadata from your visits to our website

Usage

Your data enables us to better enhance your inquiries, enhance our offerings, perform marketing research, and comply with legal obligations. We also comply with various digital and regulatory standards.

Data Retention

Data from medical product inquiries is held indefinitely for legal reasons. Medical device inquiry data is retained for six years. Other inquiries are removed 12 months after resolution.

Data Sharing

We share personal data across your visits with third parties. This could be to legal services, to address your inquiries, or to ensure the security of Mentholatum Ltd. and our clients. Data sharing only aids in our connection with you and our business.

Cookies

Our website uses cookies to enhance how the site usage. You can block these cookies in your browser settings.

Your Rights

You have rights to: - Request a copy of your information - Make corrections to your data - Ask your data to be deleted For any questions about your data or to exercise your rights, email privacy@mentholatum.co.uk. We typically require proof of identity and will reply within a month.

Limited License

We grant you a non-exclusive, revocable license to personally access and use the Mentholatum website. This license is strictly personal and limits you to viewing the website, content operations, and/or engaging with online collection tools.

Policy Updates

This policy may be updated from time to time. The most recent update was on March 16, 2023.

Enforceability & Jurisdiction

These you're browsing Mentholatum Limited with your data. Your privacy and security are of utmost importance to us.